Returns & Exchanges
We want you to love your Passenger gear, but if it's not quite right, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply ensure all original tags are attached and the product is in its original packaging to qualify for a full refund.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely package your items in their original bag or a sturdy alternative, ensuring all original labels and tags are included.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.